Contact Us

Thank you for getting in touch.

We're sorry if you're waiting to hear from us. We've received an exceptionally high number of orders this spring, and the very warm weather has placed temporary pressure on our complex operations.
 
If you've been in touch with us, please be assured that we will getting back to you as soon as possible. It's taking longer than usual, but we are working on it.
We’re doing all we can to respond to both new and existing queries within 5–7 working days, and kindly ask that, if you’ve already written to us, there’s no need to send a follow-up message in the meantime.
 
To focus fully on existing enquiries, we’ve temporarily paused our phone lines, but our customer service team is actively replying via email and social channels. We know this isn’t ideal, and we hope to resume to normal service very soon.
 
Thank you to everyone for your patience and understanding - it means a great deal to us. 

For the latest despatch estimates for order please use Track My Order

For an issue with an order which you have received please select Returns & Refunds