Jobs

Roles in our Marlborough office

Campaign Manager

We are currently looking to recruit a campaign manager to work in our busy marketing dept, managing all of our catalogue campaigns.

The role will be based at our offices in Marlborough and will involve the following:

  • catalogue circulation planning
  • development of CRM strategy
  • database segmentation and targeting
  • briefing database bureau, printers and mailing house
  • campaign management, ensuring catalogues are mailed to schedule
  • offers planning and testing
  • results analysis
  • liaising with third party data providers

Our ideal candidate will have a minimum of 2 years direct marketing experience, including the management of direct mail campaigns and database management. They will be highly numerate and analytical, with good attention to detail and an ability to work to tight deadlines.

If you would like the opportunity to develop your career in a fast moving company, please contact sally@sarahraven.com, with subject title ‘campaign manager’. Please include a cv, and current job details and salary.

Salary: dependent on experience.

 

Horticultural Administrator

We are currently looking to recruit a Horticultural Administrator to support our growing Buying Department.

The role will be based at our offices in Marlborough and will involve the following:

  • Administration of key areas within our plants and seeds ranges
  • Assist in seed supplier sourcing for future campaigns
  • Complete horticultural research and provide detailed plant information for our website and catalogue
  • Provide general horticultural advice to our merchandising, marketing and customer service teams
  • Review and understand range performance across multiple categories
  • Support the catalogue production team, checking all horticultural information is correct and up to date
  • Perform editorial checks on all website and catalogue copy to ensure information is clear and useful to our customers
  • Manage library of supplier and competitor catalogues
  • Understand and follow our company’s master critical path, tracking key dates and deadlines to assist in the delivery of seasonal campaigns
  • Assist the buyers in requesting quotes for future campaigns, including price, plant formats, availability and timings

Our ideal candidate will have a passion for horticulture and be able to demonstrate advanced knowledge and gardening expertise. Strong organisational and administrative skills are essential and a good competency in Microsoft Excel. Candidates will be required to have an excellent eye for detail, and have proven editorial and literacy ability.

If you would like to join a busy department in a fast moving company, please contact sally@sarahraven.com, with subject title ‘Horticultural Administrator’. Please include a CV with details of your current job and salary.

Customer Service Adviser – September to June

We are looking for a full time customer service adviser based at our offices in Marlborough. The role would suit someone with previous customer service experience with good communication skills and who is confident on the telephone. They should be organised, patient and ideally have an interest in gardening. Basic Microsoft Word, Excel and Outlook ability is essential. 

This job will entail:

  • Taking orders over the phone and processing on our database
  • Delivering excellent service to customers and answering their queries
  • Processing orders received by post
  • Responding to emails
  • Using our computer system Elucid 
  • Being very familiar with our products, the seasonal catalogues and the website

 Salary dependent on experience.

If you are interested in this role, please send an email with the subject title Customer Service Adviser with your CV, and current employment and salary details to sally@sarahraven.com 

Warehouse Staff

We are looking for temporary full time packers at our warehouse in Marlborough from September to December.

Monday to Friday 9am-5pm.  Relevant experience would be helpful, but not essential.  References required. Excellent pay.

If you are interested in this role, please send an email with the subject title Warehouse Packer with your CV to sally@sarahraven.com.

 

 

Many thanks for your interest in our job opportunities, unfortunately we are not currently looking to hire any positions.

If a previously advertised role has now been removed it means that it has been filled. If you have not been contacted regarding these positions, we are sorry that your application was unsuccessful. Unfortunately, due to large quantities of applicants, we are not able to contact everyone individually. We will be keeping CVs on file should a suitable position become available in the future.