Help & FAQs

If you're looking for information about your order, please use Track My Order.

For all other queries please check our FAQs for advice.

Alternatively, please do Contact Us and one of the team will get in touch with you.

Staying safe online 

We're aware of scam accounts impersonating Sarah Raven. We'll only ever contact you by email from info@sarahraven.com or in response to an enquiry you've submitted through our website. We will never phone you unexpectedly or ask you to download an app. If you've contacted us on social media, we'll only message you from @sarahravensgarden. 

If you think you've been the victim of a scam: 

In England, Wales or Northern Ireland, report it to Action Fraud at www.reportfraud.police.uk or call 0300 123 2040. 

In Scotland, contact Police Scotland by calling 101.