Help & FAQs

If you're looking for information about your order, please use Track My Order.

For all other queries please check our FAQs for advice.

Alternatively, please do Contact Us and one of the team will get in touch with you.

Important update

We're experiencing higher-than-usual demand, which is affecting some deliveries and Customer Service response times. Most orders are arriving on time, but if yours has been delayed, we're very sorry and expect it to be despatched within the next two weeks.